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Privacy Policy

Our contact details
Name: Veranda Books
E-mail: contact@verandabooks.com 

The type of personal information we collect
We currently collect and process the following information:

  • Your name and email address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reason:

  • To receive our newsletters

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is:

Your consent. You are able to remove your consent at any time. You can do this by contacting contact@verandabooks.com.

How we store your personal information
Your information is securely stored.
We keep your name and email address until you withdraw consent (see above for contact details). We will then erase your information from our database. 

Your data protection rights
Under data protection law, you have rights including:

Your right of access
You have the right to ask us for copies of your personal information.

Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability 
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@verandabooks.com if you wish to make a request.

 

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at contact@verandabooks.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk